Quality Policy

SCOPE OF REGISTRATION

The design, manufacture and marketing of a range of spectroscopic accessories.

 

SPECAC LTD

Quality Policy Statement

 

Our aim is to ensure that everyone dealing with Specac enjoys a totally positive experience that sets us apart from our competitors and reinforces our reputation as a quality company, in every sense of the world: Quality will be characterised by:

• prompt and courteous service
• well-designed and manufactured products
• timely deliveries
• excellent technical support
• understanding our chosen markets
• frequent contact with customers to ensure their complete satisfaction
• integrity in everything we do

All employees will have the training and resources necessary to do a good job, right first time.

Processes and procedures will be regularly reviewed and, where possible, improved to eliminate errors and ensure that best practice is the norm in every aspect of our business.

Objective for Ex (certified) products to comply with their Type Examination Certificates.

Our commitment to these objectives is formalised through our adherence to the requirements of BS EN ISO 9001:2000 & BS EN 13980.

Responsibility for the achievement of these objectives rests with every single employee.

 

DAVID SMITH

Managing Director and interim QSEM

24th June 2009